Call Us: 073 0088 8847 | Email: pawpatrolleruk@gmail.com

Frequently Asked Questions

What areas do you cover?

We are based in Putney and we cover Putney, Richmond, Barnes and Wandsworth areas. If you're not sure, give us a call and we will explore options for you.

Where do you walk?

We aim to diversify our walking routes, utilizing beautiful locations such as Richmond Park, Bushy Park, Putney Heath, and Wimbledon Common, along with their woodlands, fields, brooks, and ponds, as well as local parks. We strive to minimize the time dogs spend in the car.

How long are the walks?

Each walk lasts a minimum of 30 minutes or 1 hour, but frequently longer, depending on the walk you book. Please note that travel time is not included in the walking duration.

How many dogs can you walk at once?

We walk in small, well-managed groups to ensure personalized attention and care.

Do all employees have a current police check?

Yes, all of our employees who are responsible for both your dogs and homes have undergone a DBS check.

Are you insured?

Yes, we carry specialised business insurance.

Do you have any testimonials?

Absolutely! Testimonials from our satisfied clients are available on our website.

Can you provide references?

References can be provided upon request.

How much do you charge?

Please refer to our price list for detailed information.

Do you pick up and drop off my dog?

Yes, we offer pick-up and drop-off services for your dog from your home.

What payment methods do you accept?

We accept cash, bank transfers, and payments via PayPal.

When is payment due? Do you require a deposit?

We will provide a quote for the service before beginning pet sitting, and payment is due in full within 24 hours after the service is completed. No deposit is required.

What happens if my return home gets delayed?

If your return home is delayed, simply message us, and we will continue to care for your animals until you arrive.

How many days in advance do I need to contact you?

While a day or two notice is preferred, we are flexible with sudden changes and can accommodate urgent requests. Just send us a message, and we can begin care as early as that day if needed.

What types of animals do you care for?

We are happy to care for dogs, cats, birds of all types, reptiles, and pocket pets such as guinea pigs and rats. However, we do not provide pet sitting services for horses, cows, or other large farm animals.

How do I become a client?

To become a client, please call 073 0088 8847 or email pawpatrolleruk@gmail.com. We will arrange a convenient time to visit you.